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2012-b2b-marketing
Benchmark:
B2B Marketing
Overview
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Summary of Contents:
Chapter 1: B2B Marketing Maturity, Challenges and Priorities (pg.9-32)
B2B Marketing Process Maturity
B2B marketing challenges
Most challenging funnel processes
Barriers to B2B marketing success
B2B marketer insights on top barriers to success
B2B marketing needs for improvement
Top funnel priorities
Chapter 2: CMO Perspectives on strategic objectives, challenges and ROI (pg.33-45)
Top strategic priorities for CMOs
CMO insights on challenges and barriers to success
CMOs indicate lead generation ROI
CMO insights on strategies for increasing lead generation ROI
Chapter 3: Benchmarking B2B marketing budgets and KPIs (pg.46-70)
Determining B2B marketing budgets
Key performance indicators
Average deal size
Length of B2B sales cycles
Cost-per-lead
Value-per-lead
Cost-per-acquisition
Closing rate of all leads
Closing rate of qualified leads
Percentage of total lead volume that is sales-ready
Chapter 4: Personas, Propositions and Content: Building Blocks for Success (pg. 71-86)
Getting to know your customers - establishing buyer personas
Use of buyer personas demonstrates improved ROI
Use of buyer personas
Top tactics in developing buyer personas
Creating compelling value propositions that resonate and convert
Use of value propositions
Top tactics for developing effective value propositions
Building trust with authentic and engaging content
Analyzing content development tactics
Frequency of content publishing and delivery
Chapter 5: Lead Generation Campaigns for the Modern B2B Buyer (pg. 87-122)
A bird’s eye view of lead generation tactics
Website design, management and optimization
Search engine optimization (SEO)
Email marketing
Tradeshows
Webinars
Paid search (PPC)
Direct mail
Social media
Print advertising
Marketers weigh in on top lead generation tactics
Chapter 6: Tackling Sales and Marketing Alignment Issues (pg. 126-134)
Ensuring alignment for success and sanity
Presence of an alignment problem among B2Bs
Alignment processes and indicators
Sales’ perceptions of marketing performance
Chapter 7: The Journey to Sales Conversion – Funnel Optimization Strategies (pg. 135-169)
Funnel optimization demonstrates improved ROI
Mapping the buyer’s path
Defining funnel stages demonstrates improved ROI
Defining the marketing-sales funnel
Recognition of funnel stages
Lead qualification
Lead qualification maturity demonstrates improved ROI
Use of lead qualification
Top lead qualification criteria
Lead scoring
Lead scoring maturity demonstrates improved ROI
Use of lead scoring
Top lead scoring criteria
Lead nurturing
Use of lead nurturing demonstrates improved ROI
Use of lead nurturing
Conversion of nurtured to qualified leads
Marketing automation
Use of marketing automation software demonstrates improved ROI
Use of marketing automation software
Implementation marketing automation software features
Marketer insights on greatest funnel optimization challenges
Chapter 8: Enabling Continuous Improvement with Marketing Analytics (pg.170-177)
Critical B2B marketing metrics
Delivering value to the C-Suite
Chapter 9: Tales from the trenches - B2B marketing success stories (pg. 178-182)
Case briefing: Analytics-based content campaign drives 26,000 new monthly visits
Case briefing: Multichannel product campaign boosts sales pipeline by 30%
Case briefing: Alignment and automation leads to improved lead quality
Case briefing: Integrated nurturing approach creates 70% increase in inbound calls
Case briefing: Revenue-oriented funnel marketing campaign supports 700% two-year growth
Appendix (pg.183-188)
Benchmark survey demographics
Glossary
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